ABOUT US
Small Business Helper.

​FOUNDER'S' BACKGROUND
(Steven Walters)

"Being Self-Employed, I've learnt 'What makes me different to other web firms' is:
My unusual mix of background.

Summary: Design Agency  >  Business Consultancy Firm  >  2 Own Businesses
To elaborate:-

• 1995 - Studied at one of the UK's first ever degree's covering 'Internet Topics'.
  ... BA 'Interactive Systems Design' (Half Computing School + Half Design School).
• 1998 - Highly autonomous role at a Fast Growth Manchester Web Agency.
  ... rapidly progressing from Web Animation Specialist to Project Manager.
• 2002 - Marketing & Business advice at a National Business Consultancy.
  ... Financial Forecasting, Company Formations, Grant & Loan Application etc.
• 2008 - My first hard business lesson
  ... invested in a Franchise that went bust within 3 years.
• 2011 to Date - Created my own Smart Business Model
  ... providing holistic marketing fixes, including REAL business model improvements for Business Owners all over the UK & beyond.
  
  

WHAT THE ABOVE MEANS FOR YOU
'Getting your Business in front of your IDEAL customer'
​... There's much more to this short sentence than you perhaps realise.

In essence ... Your IDEAL Customer is:
"A Customer who 'Spends More With You'  +  'Takes Less of Your Time".

IMPORTANT: You are probably NOT targeting your IDEAL customer
... we can certainly help you do better!

​Quick Self-Test: Think of your best customer (a real one) > now look at your Facebook Posts > do they appeal to that person? > look at your web content > does it appeal to that person?

What I've achieved...

• Since 1998 - I've helped Business Owners and Decision Makers.
• I've provided 'Real' business-changing Direction on Marketing, Business Modelling and Financial Forecasting; to Consultants and Business Owners.
• I've evolved my own business since 2008 from 'Franchisee' to 'Independent Limited Company' via monthly standing orders and long-term Clients (avg. 8+yrs).
• I've delivered as far as San Francisco - (though typically UK-wide).
• I've helped Large Corporates (eg. Admiral Insurance, Cussons Imperial Leather, Manchester Evening News, Frank Roberts Bakery and more)
• I've helped Smaller Businesses (Niche, Service Oriented, Education Sector, Tourism Sector, Trades and many more).
• I've helped Non-Profits (Community Groups, Public Mental Health, Legal, Local Asset Preservation, Personal Causes etc).

How I'll help you ...

• I unearth your true business issues, best marketing methods & opportunities
• I bring an insightful outsider's perspective
• I ask the right non-templated questions drawn from years of experience.
• I'll provide you with shortcuts to the right efforts in the right direction - drawn from my experience (see 'What I've achieved').
• Cash-flow and ROI focussed advice
  - from financial forecasting experience over several years employment at a nationwide business consultancy practice.

• Payment flexibility - spread payments are our default
• Above & Beyond what you ask of me - Long relationships benefit from me putting in much time and on topics outside of initial scope.

"Get the best results for your marketing resource (your time & money) via our Rare-Mix of: Experience, Innovative Thinking and Attention to Detail.

Draw on our experience now... Call 'NOW' to find-out:  Your likely best marketing direction (ie.Timescales vs Budget vs Likely Returns).

Your 'Best Marketing Return' will come from our years of 'Holistic' experience (ie.Google Marketing, Social Networking, Traditional Press, Design and even Business Modelling).
Steven Walters, Founder - Small Business Helper & Efficienate Ltd.

Why contact us?
​... 'achieve something' right now!

Increase your Web Sales + Increase your Most Profitable Sales - Typically by making Web Marketing improvements, creating or refining your Sales 'Message' and adjust 'where' your marketing spend is best placed.

Side benefits include (ie.What Clients love about our service):

• Make your Business Tech easy for you!
  (Anything from configuration of your Mobiles/Computers to better thought out web forms)
• Short-cut to the marketing 'MOST' likely to impact your business'
  (saving you time & money in the wrong direction and learning the hard way)
• A new Business perspective you'd not appreciated or even considered.
• Our caring 'above & beyond' work ethic.
  

Typical services involve ...

• Identifying and targeting Markets for your product or services.
• Improving the performance of your marketing in general (not just Website Improvements).
• Introducing new Payment Models (to increase Sales).
  
• Introducing new Product or Service models (to increase customer base).
  
• Introducing re-sell & upsell to existing Clients (active or inactive).
  

Whether a 1-man-band or a larger firm ... Call us on 0844 824 61 51 or request a chat via our form >>>

What's it like to work with us?

​Google Marketing

Long standing clients pay us around £250 to around £900pcm; however, we take-on shorter 3 month trials in order to find the worth or value to you first.

What you'll find:

1. You can see who typed what to find your offering.
2. You can see what content is working and shape it all.
3. Our custom performance reports enable you/us to prioritise certain efforts / aspects. 

Read more about Google Consultancy service

​Marketing Consultant

Most of our work seems to be UK wide rather than Swansea based.

The end result for you the business owner:

• Better quality leads & enquiries.
• Clearer thinking & materials on your optimal offering.
• Better returns on your current marketing spend.

​Making your workflow easier
(phones etc)

YOUR NEXT STEP ? ...

1. Naturally, let's speak first: 0844 824 61 51 / request a callback via form >>>
2. We can assist you remotely if you wish (or meet with you).
3. We'll understand what you need and advise you.
4. We'll quote you (always via spread payments).
5. We'll discuss and shape our offering around your needs.
   

DISTANCE IS NOT AN ISSUE ...

Whether you're in South Wales or even outside the UK - we can help you.
Simply call or request a callback >>>

So, whilst we’re a Swansea based Consultancy serving South Wales (that's the UK if you're elsewhere in the world), Small Business Helper’s Clients are all over the UK and not just Swansea or South Wales.

DIRECT GUIDANCE
​... VIA ONSCREEN REMOTE CONTROL

Prefer guidance or tuition?  Some opt for remote screen share.
... this often makes for efficient use of time for you as well as ourselves - simply by allowing us to control your computer screen during conversation.

Client's request this from time to time and costs no extra.

📞Contact Details

0844 824 61 51 or contact@smehelper.com

📍 Small Business Helper Swansea Office.
Hawthorns, Graig Road, Alltwen, Swansea, Wales, SA8 3DA, UK.

CAUTION: Get piece of mind before...
you 'throw' your marketing budget down the drain.

Hear of a few strategies that will work toward your business goals! Call 0844 824 61 51 ask for Steve.

'PREVENT' YOUR WASTAGE ...
As an approach: 'identifying your root problems' cannot be detrimental to your business (even if you might not like to hear it); so can only have a positive effect on your resources (Money and Time).

KEY APPROACH... 
We believe the key to web performance starts with identifying your root problems. Some of which are...

• What types of people are you getting in front of right now ?
• Are they likely to be your 'bulls-eye' target buyer ? (most profitable type)
• Do you know your KEY 'web performance stats' that answers the above ?
• Do you know what 'keyword searchers' you're targeting ?
• Do your Facebook Posts and other Web Content appeal to your ideal customer type ?

UNLIKE OTHER WEB FIRMS...
We'll ensure you understand which are your likely keywords to target & why.So, unlike most web-firms...We'll not lead your project by asking you to provide your keywords or a simple budget.
TIP... Try to adopt a 'business bias focus' as opposed to the typical budget orientated discussion.
E.G. Ask "What web tech may impact my business the most?" as opposed to "I want x,y,z for £500." 

YOU PROBABLY ASSUME YOU KNOW WHAT YOU NEED...
In our experience, you likely don't know the answers to the following:

• Where's your traffic (visitors) coming from?
• Which are the best visitors?
• Which visitor (keyword searchers) do you need more of?
• Why are visitors not engaging in your website?